Ria Christie Collections

Terms and conditions of sale

Ria Christie Collections | riachristiecollections.com

Last updated: February 2026

Registered company: Ryefield Investments Limited, trading as Ria Christie Collections | VAT No. GB 160 5650 25

1. Introduction

These Terms and Conditions of Sale govern the sale and purchase of all products through our website, riachristiecollections.com, and form a legally binding contract between you and us once your order is confirmed.

We will ask you to expressly agree to these terms before you place an order. If you do not agree, you must not place an order through our website.

These terms do not affect your statutory rights as a consumer under English law, including your rights under the Consumer Rights Act 2015, the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, and the Digital Markets, Competition and Consumers Act 2024 (DMCCA).

2. Interpretation

In these Terms and Conditions of Sale:

•        “we”, “us”, “our” means Ryefield Investments Limited, trading as Ria Christie Collections;

•        “you”, “your” means our customer or prospective customer; and

•        “products” means the books and other items we offer for sale through our website.

3. How to Place an Order

Placing an order on our website is a straightforward process. Here is how it works:

a)    Add the products you wish to buy to your shopping cart and proceed to checkout.

b)    If you are a new customer, create an account and log in. If you are an existing customer, log in with your details.

c)     Select your preferred delivery method and review your order summary. All prices, including delivery charges, are displayed in full before you complete your purchase, in accordance with the DMCCA 2024 drip pricing rules.

d)    Confirm your order and agree to these terms.

e)    Complete payment securely through our payment provider.

f)      We will send you an initial order acknowledgement by email.

g)    Once we have confirmed that we can fulfil your order, we will send you an order confirmation email. Your contract with us is formed at the point we send this confirmation, not before.

The advertising of products on our website constitutes an “invitation to treat”, not a contractual offer. We reserve the right to refuse or cancel any order at our discretion, including where a product is out of stock or where a pricing error has occurred.

You will have the opportunity to review and correct your order before submitting it. Please check all details carefully before confirming.

4. Products

We specialise in Fiction, Children’s Books, and Children’s Educational Books. Our product listings are updated regularly, and availability may change without notice.

We do not guarantee the ongoing availability of any particular product or category. Where a product becomes unavailable after you have placed an order, we will notify you promptly and offer a full refund.

All products sold through riachristiecollections.com are original editions supplied through legitimate publishing channels. We do not sell counterfeit, damaged, or unauthorised copies.

5. Prices and VAT

All prices on our website are displayed in pounds sterling (GBP) and are inclusive of any applicable VAT.

We reserve the right to change prices at any time. Price changes will not affect contracts that have already been confirmed.

If we discover a pricing error before confirming your order, we will notify you and give you the option to proceed at the correct price or cancel for a full refund. We are not obliged to honour a price that is clearly incorrect. In accordance with the DMCCA 2024, we do not engage in drip pricing. All charges, including delivery, are displayed clearly at checkout before you commit to your purchase.

Delivery charges are displayed separately at checkout and form part of the total amount payable. Free standard UK delivery applies to all orders over £25.00.

6. Payment

Payment is due in full at the time of ordering. We currently accept payment via PayPal. We may add further payment methods in future, which will be displayed at checkout.

All financial transactions are processed securely by our payment provider. We do not store your card details.

If you fail to pay any amount due, we may withhold your order and/or cancel the contract of sale by written notice to you.

Unjustified chargebacks: If you make an unjustified chargeback, you will be liable to pay us within 7 days of our written request: (a) an amount equal to the chargeback; (b) all third-party costs incurred by us, including bank or payment processor charges; (c) an administration fee of £25.00 (inclusive of VAT); and (d) all our reasonable costs of recovering those amounts, including legal and debt collection fees. For the avoidance of doubt, failing to recognise or remember a transaction on your statement constitutes an unjustified chargeback for these purposes.

7. Delivery

Our full delivery terms are set out in our Delivery Policy, which forms part of our agreement with you. The key points are:

•        We will deliver products to the address you specify at checkout.

•        We aim to dispatch all orders within 1 working day of payment confirmation.

•        UK orders are dispatched via Royal Mail Tracked 48, with an estimated delivery time of 2–3 working days after dispatch.

•        We will make every reasonable effort to deliver within the estimated timeframe, but we do not guarantee delivery by a specific date.

•        Under the Consumer Contracts Regulations 2013, we will deliver your order within 30 days unless we have agreed a different timeframe with you. If we fail to do so, you may be entitled to cancel and receive a full refund.

8. Your Right to Cancel (Cooling-Off Period)

This section applies to consumers (individuals acting wholly or mainly outside their trade, business, craft or profession). Under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, you have the right to cancel your order without giving any reason.

The cancellation period begins when we send your order confirmation and ends 14 calendar days after the day on which you (or a person you nominate) receive the goods. For orders containing multiple items delivered separately, the 14-day period begins from the day you receive the last item.

To cancel, you must notify us clearly in writing within the cancellation period. You can do this by emailing [email protected] with your order number and a clear statement that you wish to cancel. Once you have notified us, you must return the goods to us within 14 days.

Return address:

Ria Christie Collections

Suite B, (inside) ARUN House

ARUN Building, Arundel Road

Uxbridge, Greater London, UB8 2RP, United Kingdom

 

You are responsible for the direct cost of returning goods unless the return is due to our fault. We strongly recommend using a tracked postal service and retaining proof of postage.

On cancellation, we will refund the full price of the goods plus the standard delivery charge you paid. We do not refund premium or express delivery upgrades. We will process your refund within 14 days of receiving the returned goods or proof of return, using the same payment method you used.

Deductions: We may reduce your refund to reflect any diminishment in the value of the goods caused by handling beyond what is necessary to inspect them (i.e. handling beyond what would be permitted in a shop). We will notify you before making any deduction.

Please note: You cannot cancel under this right if the goods have been unsealed and are not suitable for return for hygiene or health protection reasons, or if the goods are newspapers, periodicals, or magazines.

9. Warranties and Representations

You warrant to us that:

h)    you are legally capable of entering into binding contracts and are at least 18 years of age;

i)       all information you provide in connection with your order is true, accurate, complete, and not misleading; and

j)       you will be able to take delivery of your order in accordance with our Delivery Policy.

We warrant to you that:

k)     we have the legal right to sell the products to you;

l)       the products are sold free from any undisclosed charges or encumbrances;

m)   you will enjoy quiet possession of the products you buy;

n)    the products will match the description published on our website; and

o)    the products will be of satisfactory quality, as required by the Consumer Rights Act 2015.

All other warranties and representations not expressly stated in these terms are excluded to the maximum extent permitted by applicable law.

10. Faulty, Damaged, or Incorrect Products

If you believe that a product you have received is faulty, damaged, or does not match the description on our website, please contact us at [email protected] within 48 hours of delivery. Please include your order number and, where possible, a photograph of the issue.

Under the Consumer Rights Act 2015, if goods are faulty, not as described, or not fit for purpose, you are entitled to a repair, replacement, or full refund. We will also cover the reasonable cost of returning the goods to us in these cases.

If you return a product that does not meet our returns criteria and you have no statutory right to a refund, we will not issue a refund or exchange. We will contact you to arrange redelivery at your expense. If we do not receive payment of the redelivery charge within 14 days of requesting it, we reserve the right to dispose of the item without liability to you.

11. Limitations and Exclusions of Liability

Nothing in these terms will:

p)    limit or exclude any liability for death or personal injury resulting from our negligence;

q)    limit or exclude any liability for fraud or fraudulent misrepresentation;

r)      limit any liabilities in any way not permitted under applicable law; or

s)     exclude any liabilities that may not be excluded under applicable law.

If you are a consumer, your statutory rights are not excluded or limited by these terms, except to the extent permitted by law.

Subject to the above, the limitations and exclusions in this section govern all liabilities under these terms, including liabilities in contract, tort (including negligence), and breach of statutory duty.

We will not be liable to you for any losses arising from events beyond our reasonable control.

We will not be liable for any business losses, including loss of profits, revenue, income, production, anticipated savings, contracts, or goodwill.

You accept that we have an interest in limiting the personal liability of our officers and employees. You acknowledge that we are a limited liability entity and agree not to bring any personal claim against our officers or employees for losses you suffer in connection with your purchase. This does not limit the liability of the company itself.

Our total aggregate liability to you under any contract for the purchase of products shall not exceed the total amount you paid to us under that contract.

12. When We May Cancel Your Order

We may cancel a contract immediately by written notice to you if:

t)      you fail to pay any amount due on time and in full; or

u)    you commit any material breach of these terms.

We may also cancel a contract by written notice if we are prevented from fulfilling it by an event beyond our reasonable control, including unavailability of stock, power failures, industrial disputes, governmental regulations, fire, flood, natural disaster, riot, terrorist attack, or war. In these cases, we will issue you a full refund of any amounts paid.

13. Consequences of Cancellation

If a contract is cancelled in accordance with Section 12:

v)     we will stop delivering any undelivered products from the date of cancellation;

w)   you remain liable to pay for any products already delivered at the date of cancellation; and

x)     all other provisions of these terms will cease to have effect, except that Sections 1, 6.4, 11, 15, 16, 17, 18, 19, 20, and 21 will survive termination and continue in effect.

14. Scope of These Terms

These Terms and Conditions of Sale do not constitute or effect any assignment or licence of any intellectual property rights in the products.

These terms do not govern the licensing of any works (including software or literary works) contained in or stored in the products.

These terms do not govern the provision of any services by us or any third party in relation to the products, other than delivery services.

15. Changes to These Terms

We may revise these Terms and Conditions of Sale from time to time by publishing an updated version on our website.

Revised terms apply to contracts entered into after the date of publication. They do not affect contracts already in force at the date of revision.

16. Assignment

We may assign, transfer, sub-contract, or otherwise deal with our rights and obligations under these terms, provided that if you are a consumer, any such action will not reduce the protections you benefit from under these terms.

You may not assign, transfer, or sub-contract any of your rights or obligations under these terms without our prior written consent.

17. No Waivers

No breach of these terms will be waived except with the express written consent of the party not in breach.

A waiver of any breach does not constitute a waiver of any subsequent breach of the same or any other provision.

18. Severability

If any provision of these terms is found to be unlawful or unenforceable by a court or competent authority, the remaining provisions will continue in full effect.

If any unlawful or unenforceable provision would be lawful or enforceable if part of it were deleted, that part will be treated as deleted and the remainder will continue in effect.

19. Third-Party Rights

These terms are for our benefit and your benefit only and are not intended to benefit or be enforceable by any third party.

The exercise of the rights of the parties under these terms is not subject to the consent of any third party.

20. Entire Agreement

Subject to Section 11, these Terms and Conditions of Sale, together with our Delivery Policy, our Returns Policy, our Privacy and Cookies Policy, and our Terms and Conditions of Use, constitute the entire agreement between you and us in relation to the sale and purchase of products from our website, and supersede all previous agreements between us in that regard.

21. Law and Jurisdiction

These Terms and Conditions of Sale are governed by and construed in accordance with the laws of England and Wales.

Any disputes relating to these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

22. Statutory and Regulatory Disclosures

We will not file a copy of these terms specifically for each customer. We recommend that you save a copy for your records. These terms are available in English only.

VAT registration number: GB 160 5650 25

23. Our Details

This website is owned and operated by Ryefield Investments Limited, trading as Ria Christie Collections.

Registered address:

Suite B, (inside) ARUN House

ARUN Building, Arundel Road

Uxbridge, Greater London

UB8 2RP, United Kingdom

Email: [email protected]

Website: riachristiecollections.com

VAT No: GB 160 5650 25

We aim to respond to all enquiries within 24 hours on working days.

Happy Shopping! Happy Reading!